Stakeholder Engagement
- Expanded IR Activities
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The president regularly provides a number of opportunities for direct communication with investors about management strategy and to answer questions. In addition, since FY2012, we have been conducting Company information briefings to allow for direct communication with individual investors.
Our IR activities targeting overseas investors include the timely publishing of English-language financial statements and briefing materials on our corporate website, and direct communication with overseas institutional investors through investor visits.
- Stakeholder Engagement
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As it engages in global business activities, the Nichirei Group recognizes the importance of communicating and maintaining dialogue with its diverse stakeholders. To foster deeper mutual understanding, the Group is fostering a number of initiatives, and encouraging the disclosure of relevant information, in order to reflect the expectations and concerns of its stakeholders, while building corporate value by establishing friendly, long-term relationships.
Stakeholder Target Primary issue Mean/method of communication Frequency Customer Better customer satisfaction and corporate branding: to be achieved through prompt, appropriate, and sincere responses to consumer requests and feedback. - Quality assurance for products and services
- Proper delivery of information
- Supply of delicious food, as well as greater availability of, and better accessibility to, a rich array of meal options
Customer Service Center Routine Customer satisfaction survey Once a year Website As necessary Social media As necessary Shareholder
/InvestorDeeper understanding of the Company and higher corporate value: to be achieved by timely and appropriate disclosures. - Maintaining and improving corporate value
- Appropriate distribution of profits
- Disclosure of accurate information
General Meetings of Shareholders Once a year Financial results briefings Four times a year Business information sessions, facility tours Once a year Detailed interviews with individual investors from Japan and overseas As necessary IR website As necessary Integrated Report Once a year Business partner Strong, effective, and stable long-term relationships with business partners throughout the supply chain - CSR procurement
- Mutual development achieved through customer intimacy
CSR procurement survey for suppliers Survey ongoing since 2018 Meetings and seminars with invited participation from business partners Once a year Employee Favorable labor–management relations; greater employee motivation; a dynamic organizational climate - Occupational safety, health
- Job satisfaction
- Workstyle reform
- Health management
Establishment of an internal reporting center 24 hours per day Creation of an employee assistance and mental health consultation center 24 hours per day Labor–management council Twice a year Health and safety committee Once per month Symposiums involving management and employees Annual (all worksites) Intranet Routine Employee award system Once a year Employee satisfaction survey Once a year Employee stress checks Once a year Local community Smooth, enduring business operations as a trusted and respected company: to be achieved by building favorable relations with surrounding communities. - Harmonious coexistence with local communities
- Preservation of local environment
- Educational activities in the local community
Social contribution activities As necessary Participation in local events As necessary Volunteer activities As necessary Dietary education activities As necessary Food factory and distribution warehouse tours As necessary Acceptance of internships As necessary Hosting of sporting events As necessary Trade organization
/NGO/NPOCollaboration with other companies, by taking part in conferences and other events involving government ministries and trade organizations; resolving of social issues by collaborating and cooperating with NGOs and NPOs in Japan and abroad. - Climate change
- Food loss
- Sustainable public procurement of food
TCFD Consortium As necessary Japan Frozen Food Association As necessary Japan Association of Refrigerated Warehouses As necessary Japan Fisheries Association As necessary Authorized NPO Second Harvest Japan Twice per month World Wide Fund for Nature As necessary Roundtable on Sustainable Palm Oil Once a year
- Non-renewal of Takeover Defense Measures
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In the wake of the revision of the Financial Instruments and Exchange Act, the need to continue takeover defense measures has diminished to the extent that the measures have not been renewed.
They were originally introduced to protect us against any attempts to buy the Company, when information would need to be provided and time secured for our shareholders to determine whether the takeover is appropriate.